Privacy policy
Marketzori, operated by Guangzhou Dugui Trading Co., Ltd., respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect information when you visit https://marketzori.com, place an order, or contact us.
1. Information We Collect
We may collect information necessary to operate our online store and provide our services, including your name, email address, telephone number, billing address, shipping address, order details, transaction information, purchase history, return and refund information, and communications with our customer support team.
We may also collect technical and website usage information such as your IP address, browser type, device information, operating system, approximate location, product views, shopping cart activity, checkout interactions, and other website activity.
Payment information is generally processed directly by third-party payment providers. We do not directly store complete payment card numbers or card security codes.
2. How We Use Your Information
We may use personal information to process payments, fulfill orders, arrange shipping, provide tracking information, handle returns and refunds, respond to customer inquiries, maintain website functionality, prevent fraud, improve our services, and comply with applicable legal obligations.
Where permitted by law, information may also be used for analytics, advertising measurement, campaign optimization, and promotional communications.
You may unsubscribe from promotional communications using the unsubscribe option provided in the message or by contacting us.
3. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our store, including Shopify, payment processors, shipping providers, fraud prevention services, analytics providers, customer communication services, and advertising providers.
Where enabled, Marketzori may use AppLovin and Axon for advertising measurement, conversion tracking, and campaign optimization.
These services may process device information, website activity, advertising identifiers, shopping interactions, and purchase-related information where applicable.
For more information about AppLovin's privacy practices, please visit:
https://legal.applovin.com/privacy/
We do not sell personal information for monetary compensation.
Certain advertising or analytics activities may be considered a sale, sharing, or targeted advertising under applicable privacy laws. Where required, appropriate privacy choices or opt-out options will be provided.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights, prevent fraud, or respond to lawful requests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to support shopping carts, checkout functionality, website security, customer preferences, analytics, and other website functions.
Optional advertising and analytics technologies may also be used where enabled.
Where required by law, non-essential cookies or tracking technologies will only operate after appropriate consent has been obtained.
You may manage available cookie and privacy preferences through website controls or your browser settings.
5. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.
Payment transactions are processed through third-party payment providers using their respective security systems.
Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide customer support, manage returns and refunds, prevent fraud, maintain required business records, resolve disputes, and comply with applicable legal obligations.
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable retention requirements.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including access, correction, deletion, data portability, restriction of certain processing, withdrawal of consent, or opting out of certain advertising or data-sharing activities.
To submit a privacy-related request, please contact service@marketzori.com.
We may request reasonable information to verify your identity before processing certain requests.
We will respond to eligible privacy requests in accordance with applicable legal requirements.
8. International Data Transfers
Because Marketzori operates an online store and uses service providers located in different countries, personal information may be processed or stored outside your country or region.
Where required by applicable law, appropriate safeguards or recognized legal mechanisms will be used for international transfers of personal information.
9. Children's Privacy
Our website is not intended for children under 16 years of age or below the minimum age required by applicable law.
We do not knowingly collect personal information from children where doing so would violate applicable law.
If you believe a child has provided personal information to Marketzori, please contact service@marketzori.com.
10. Third-Party Services
Our website is powered by Shopify and may use third-party payment providers, shipping services, analytics providers, advertising services, customer communication platforms, and other technology providers.
These third parties may process information according to their own privacy policies and legal obligations.
Marketzori is not responsible for the independent privacy practices of third-party websites or services that we do not control.
11. Advertising and Analytics
Where enabled and permitted by law, we may use analytics and advertising technologies to understand website activity, measure advertising performance, evaluate conversions, and improve marketing activities.
Where legally required, appropriate consent will be obtained before non-essential analytics or advertising technologies are activated.
Visitors may manage available advertising and cookie preferences through website controls or browser settings.
12. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or your privacy rights, please contact us.
Email: service@marketzori.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
We aim to respond within 1–2 business days, excluding weekends and public holidays.